Same platform. Different job to be done.
How ChannelHawk fits depends on what you're running. Pick the closest.
Selling everywhere. Finally seeing it in one place.
Shopify, Amazon, wholesale, ads across three platforms — and one question that never gets a clean answer: where are we actually making money?
The problem, in their words
- Amazon revenue looks great until fees, returns and storage come out — and those land in a different system.
- Every ad platform claims the same conversion, so reported ROAS adds up to more sales than you made.
- Shopify's margin and QuickBooks' margin disagree, and nobody has time to reconcile them.
- Inventory decisions get made from a spreadsheet that's three days stale.
What ChannelHawk does about it
True profitability by channel
Revenue net of platform fees, returns, COGS, shipping and ad spend, per channel and per SKU.
One reconciled number
Commerce data matched against accounting data at the order level, not the summary level.
Ad efficiency after the real costs
Blended and per-platform performance measured against contribution margin, not gross revenue.
Inventory that looks forward
Days of cover based on your actual sell-through and your supplier's actual lead times.
You don't need a dashboard. You need to know what to do Monday.
For owners who make the decisions, sign the checks, and don't have an analyst to hand this to.
The problem, in their words
- The numbers exist in four systems and nobody owns putting them together.
- Reporting means someone rebuilding the same spreadsheet, late, every month.
- Something feels off, but proving it takes a day you don't have.
- Decisions get made on instinct and confirmed by the P&L a month later.
What ChannelHawk does about it
A single view
Sales, costs, cash and marketing in one place, updated continuously.
Plain-language answers
The questions you'd ask an analyst if you had one — answered in seconds.
A weekly digest
Monday morning: what changed, what it means, what to look at.
Alerts
When something moves outside the range you consider normal — before it shows up in the P&L.
Stop rebuilding the same report for twelve clients.
One account, every client, reporting that produces itself — so your team's hours go into strategy instead of screenshots.
The problem, in their words
- Monthly reporting eats days of billable capacity and creates no new value.
- Each client's stack is slightly different and every report is bespoke.
- Clients ask “so what should we do?” and the deck only says what happened.
- Proving your impact means manually assembling the before and after.
What ChannelHawk does about it
Multi-account roll-up
Every client in one console, switch in a click.
Reporting that generates itself
Scheduled, branded, sent on your cadence.
Recommendations you can act on and bill for
A ranked list per client, with estimated impact.
Client seats
Give clients read access to their own view without giving up your platform logins.
Partner terms
Per-client pricing, agency terms and reseller arrangements for teams managing multiple accounts.
See it on your own data.
Thirty minutes, one connected account, and a straight answer about whether this fits your business.